345wln Privacy Policy — Your Data, Your Rights, Our Commitment

This Privacy Policy describes how 345wln ("we", "us", "our") collects, processes and protects the personal information of players who register and use the 345wln platform at 345wln.bet. It applies to all products and services offered by 345wln including sports betting, cricket betting, live baccarat, crash games, fishing games and any future services we may introduce.

When you create a 345wln account, make a deposit, place a bet or simply browse the website, you are sharing information with us. We understand that trust is everything in a financial and gaming environment, and we treat the personal data of our Pakistani players with the same care we would want applied to our own information.

This policy should be read alongside the 345wln Terms and Conditions and Responsible Gaming policy. By using the 345wln platform you confirm that you have read and understood this Privacy Policy.

345wln collects the following categories of personal data from its players. We only collect what we genuinely need to provide the service and comply with our legal obligations.

We do not collect special category data (such as health information, religious beliefs or political opinions) unless you voluntarily share this with our responsible gaming team in the context of seeking support.

345wln collects personal data through the following channels:

• Directly from you — when you register a 345wln account, complete identity verification, make deposits or withdrawals, place bets, contact our support team or respond to surveys and promotions.
• Automatically — when you browse or use the 345wln platform, our servers and analytics tools automatically record technical and usage data including IP addresses, device identifiers and session activity.
• Through cookies and similar technologies — the 345wln website uses cookies to maintain your session, remember preferences and analyse platform usage. Full details are in Section 8.
• From third-party verification services — when you submit identity documents, 345wln may use third-party KYC (Know Your Customer) providers to verify the authenticity of the documents and confirm your identity.
• From payment providers — when you make transactions via Easypaisa, JazzCash, NayaPay, SadaPay or bank IBFT, the relevant payment provider shares transaction confirmation data with 345wln to enable your account to be credited or debited correctly.

345wln uses the personal data we collect for the following purposes:

• Operating your account: Creating, maintaining and managing your 345wln account, including processing deposits, withdrawals and betting activity.
• Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years before allowing you to use the platform.
• Processing transactions: Handling deposits and withdrawals in PKR across all supported payment methods, including reconciling transactions and managing refunds where applicable.
• Security and fraud prevention: Monitoring account activity for unusual patterns, preventing unauthorised access, detecting and investigating suspected fraud and protecting the platform and its players from harm.
• Regulatory compliance: Meeting anti-money laundering (AML), Know Your Customer (KYC) and other legal obligations that apply to 345wln as an operator.
• Responsible gaming: Monitoring your activity to identify patterns that may indicate problem gambling, enforcing deposit limits and self-exclusion requests and proactively reaching out where the 345wln welfare team has concerns about a player's wellbeing.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints and providing technical assistance.
• Platform improvement: Analysing how players use 345wln to identify improvements, fix bugs and develop new features that better serve Pakistani players.
• Marketing communications: Sending you information about 345wln promotions, bonuses and new games — but only where you have opted in to receive such communications. You can opt out at any time.

345wln processes your personal data on the following legal grounds:

• Contract performance: Most of our data processing is necessary to provide the 345wln service to you — creating your account, processing your bets and handling your money. Without this processing, we could not operate your account.
• Legal obligation: 345wln is required by law to collect and verify identity information, retain transaction records and report certain suspicious activities. These obligations require us to process your data whether or not you have given separate consent.
• Legitimate interests: We process some data — such as technical logs and security monitoring data — on the basis that we have a legitimate interest in keeping the platform secure, preventing fraud and improving our service, and that this interest is not overridden by your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your specific, informed consent. You can withdraw this consent at any time without affecting the operation of your 345wln account.

345wln shares personal data only in the following limited circumstances. We do not sell your data and we do not share it with third-party marketers:

• Payment processors: When you make a deposit or withdrawal, the relevant payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank or Visa/Mastercard network) receives the minimum data necessary to process the transaction.
• Identity verification providers: Third-party KYC providers may receive copies of your identity documents to verify their authenticity. These providers are contractually bound to process your data only for verification purposes.
• Game software providers: The companies whose games appear on the 345wln platform may receive anonymised session data to enable game functionality and audit fair play. They do not receive personally identifiable information except where necessary for progressive jackpot validation.
• Regulatory and law enforcement authorities: 345wln will disclose personal data to regulatory bodies, law enforcement agencies or courts when legally required to do so — for example, in connection with AML reporting obligations or a valid legal order.
• Professional advisers: Our lawyers, accountants and auditors may access certain data in the course of providing their services to 345wln. They are bound by professional confidentiality obligations.
• Business transfers: In the event that 345wln is acquired by or merges with another company, player data may be transferred as part of that transaction. We will notify affected players before any such transfer takes effect.

All third parties with whom 345wln shares data are required to maintain appropriate security standards and to process your data only for the specific purpose for which it was shared.

Because 345wln operates exclusively in Pakistani Rupees (PKR), all financial transactions pass through Pakistani payment infrastructure. Here is how 345wln handles your payment data specifically:

• Your Easypaisa or JazzCash mobile wallet number, bank account details and card numbers are never stored in plain text on 345wln servers. Payment credential data is tokenised and stored in encrypted form.
• Transaction histories — the amounts, dates and methods of your deposits and withdrawals — are retained for a minimum of five years to meet financial record-keeping requirements applicable to 345wln as an operator.
• 345wln does not store your full card number or CVV code. Card payments are processed through a certified payment gateway that handles card data in compliance with PCI DSS standards.
• All communications between your device and 345wln's payment processing systems are protected by 256-bit SSL/TLS encryption.

The 345wln website uses cookies and similar technologies. A cookie is a small text file stored on your device that helps websites remember information about your visit. 345wln uses the following types of cookies:

• Essential cookies: These are necessary for the 345wln platform to function. They maintain your login session, keep your betting cart active and protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
• Performance and analytics cookies: These collect anonymised data about how players navigate 345wln — which pages are visited most, where players drop off and how long sessions last. This data helps us improve the platform. These cookies require your consent.
• Functional cookies: These remember your preferences, such as your preferred language setting, last-used payment method and interface layout choices, so you do not have to reset them on each visit.
• Marketing cookies: If you have opted in to marketing communications, these cookies allow 345wln to show relevant promotions based on your activity. You can opt out at any time through your account settings.

You can manage cookie preferences through your browser settings. Blocking all cookies will affect the functionality of the 345wln platform — in particular, you may not be able to remain logged in between pages.

345wln implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:

• 256-bit SSL/TLS encryption on all connections between your device and 345wln servers.
• Encrypted storage of sensitive personal and financial data at rest using AES-256 encryption.
• Multi-factor authentication options for player accounts to prevent unauthorised login.
• Regular security audits and penetration testing conducted by independent third-party security firms.
• Access controls that restrict which 345wln staff can access player data, limited to those with a genuine operational need.
• Automated monitoring systems that detect and flag suspicious login attempts, unusual account activity and potential data breaches in real time.

In the unlikely event of a data breach that affects your personal information, 345wln will notify affected players as promptly as possible and take all reasonable steps to contain and remediate the breach. You also have a role to play in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

345wln retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods generally apply:

• Account data: Retained for the duration of your active 345wln account and for a minimum of five years after account closure to meet financial and regulatory record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
• Identity verification documents: Retained for the duration of your account and for five years after closure. In cases where suspicious activity was identified, documents may be retained for longer in accordance with AML obligations.
• Betting and gaming history: Retained for five years after account closure to enable dispute resolution and responsible gaming monitoring.
• Support communications: Retained for three years after the communication to enable review of handling standards and dispute resolution.
• Marketing consent records: Retained for three years after you last interacted with 345wln marketing, to demonstrate consent history.

When data is no longer required and no legal obligation prevents deletion, 345wln securely deletes or anonymises it so it can no longer be linked back to you.

As a 345wln player based in Pakistan you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@345wln.bet. We will respond to all verified requests within 30 days.

The 345wln platform is strictly for adults aged 18 and over. 345wln does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe that a minor in your care has created a 345wln account or provided personal information to the platform, please contact us immediately at support@345wln.bet. We will promptly investigate, close the account and delete all associated data upon confirmation.

345wln employs age verification procedures at registration and may conduct additional checks at any point during a player's use of the platform. Where age cannot be confirmed, account access and withdrawals will be restricted pending verification.

345wln reviews and updates this Privacy Policy periodically to reflect changes in our practices, technology or applicable legal requirements. When material changes are made, we will notify registered players by email and by displaying a prominent notice on the 345wln platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the most recent amendments were made. Continuing to use the 345wln platform after an updated Privacy Policy has come into effect constitutes your acceptance of the revised policy. If you do not accept the changes, you should stop using the platform and contact support to request account closure.

The version of this Privacy Policy displayed on the 345wln website at any given time is the current operative version.

If you have any questions about this Privacy Policy, want to exercise your data rights, or want to raise a concern about how 345wln handles your personal information, please get in touch with our team. We aim to respond to all privacy-related enquiries within 5 business days.

For questions specific to responsible gaming and player welfare, please also visit the Responsible Gaming page where dedicated welfare contact options are available.